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Forum Discussion
x-yuri
3 years agoHelpful | Level 6
Dropbox keeps saying, Downloading 67 files...
Hi,
There's a similar topic, but nothing there works for me. Holding Space doesn't reveal any hidden buttons. I had files owned by root, but I changed the owner to my user (uid 1000) on the "s...
- 3 years ago
Solved it by temporarily moving the problem directory out of the Dropbox dir:
* on the target machine: stop the daemon and `mv ~/Dropbox/problem/dir ~`
* on the source machine: `mv ~/Dropbox/problem/dir ~` and wait until it syncs
* on the target machine: start the daemon and wait until it syncs
* `mv ~/dir ~/Dropbox/problem` on the source machine and wait until it syncs on both machines
* now ~/dir can be deleted on the target machine
This is in case you know that the target machine has no newer files.
P.S. As shows this discussion Dropbox desperately needs some kind of a log or a way to find out what's causing problems. The lack of it leads to unproductive discussions of a "what if you do this?" (guessing) kind.
x-yuri
3 years agoHelpful | Level 6
HannahYou mean the Dropbox icon in System Tray?
I don't see initials/profile pic there. Can you be more specific?
Megan
Dropbox Community Moderator
3 years agoHi x-yuri, have you also ensured that there's no firewall, antivirus or perhaps a VPN/proxy setting that might be causing this?
it might sound trivial but have you checked online for your account's quota?
Do you have enough space in the account, to sync these files? Also, how large are they?
- x-yuri3 years agoHelpful | Level 6
No, no firewall, antivirus or VPN/proxy. Besides it was able to sync a couple thousand files but got stuck with this 67 ones.
I'm using 1.2 Gb. And it's downloading, not uploading files.
Most of the files it can't sync are directories, not files. At least it says that it can't sync these directories, but shows no problem with the content. Each directory has a couple of files < 1 kb.
And there's another directory with about 10 files. One takes 20 Mb, the rest take kilobytes.
- Hannah3 years ago
Dropbox Community Moderator
Hey x-yuri, so you're seeing specific error messages about these directories? What do they show?
Is it possible that it's due to incompatible characters?
- x-yuri3 years agoHelpful | Level 6
Hey Hannah. I'd really like it to give me some error messages. Where can I find them?
There are (1) a bunch of directories with the following icon:
but all the files inside these directories are green:
And there's (2) another directory with the blue icon. All the first level files and subdirectories there have these 2 icons:
The second level (or more) files and subdirectories have only the red icon.
Supposedly this directory was removed on the source notebook.
The characters used in the filenames (no spaces): a-z, A-Z, ., 0-9, _, @, -.
The maximum path length: 168 characters.
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