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BrunoCarvalho's avatar
BrunoCarvalho
Helpful | Level 5
3 hours ago

The Dropbox ignore feature isn't working

Operating System
Windows 11
Dropbox App Version (if using the app)
244.3.6525

Issue

I am a developer and created a rules.dropboxignore file configured to ignore the **/build folder. When the folder is created, it does not sync. However, sometimes when I start the Dropbox app (or VSCode, I cannot identify what triggers it), Dropbox syncs my build folder along with all project files inside it. To fix this, I have to delete the build folder and rebuild my project so it stops syncing, but the next day the build folder gets synced again.

Something is intermittently causing the ignore rules to stop working for a short period of time, which is quite disruptive to my workflow.

4 Replies

  • Walter's avatar
    Walter
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    3 hours ago

    Hey BrunoCarvalho - sorry to hear you're having issues with this.

    I noticed that you're running a beta version of the Dropbox desktop app. Could you try installing the latest, stable version from this page and let us know if this persists?

    Just make sure to toggle off the 'early releases' from your account's settings first. 

    Cheers!

  • BrunoCarvalho's avatar
    BrunoCarvalho
    Helpful | Level 5
    3 hours ago

    I disabled the account settings, reinstalled the app with the new version, and the issue happened again. I did not need to restart the computer, I simply opened VSCode and clicked to build my project after Dropbox started (and synced files). If I delete the build folder, it will not sync until I do this again.

    Version:  243.4.6956

     

  • Walter's avatar
    Walter
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    1 hour ago

    I see, thanks for the quick response BrunoCarvalho. I've just followed up via email to have a further look internally so please take a look at your inbox and we'll take it from there. 

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