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RapsGazette's avatar
RapsGazette
Explorer | Level 3
4 years ago
Solved

DropBox Not syncing from iMac Monterey to Dropbox central or Windows

DropBox Not syncing from iMac Monterey to Dropbox central & Windows, any ideas?
desktop
sync
  • Hannah's avatar
    Hannah
    4 years ago
    Hey RapsGazette, thanks for reaching out to our Community.

    Can you please clarify what you mean by 'Dropbox central'?

    And what is the sync status of the Dropbox app on your iMac? You can check this by hovering your mouse over the Dropbox icon in your menu bar.

    Also, can you check your account online, to see if the changes you make are syncing there?

    Let me know what you find!
Megan's avatar
Megan
Icon for Dropbox Community Moderator rankDropbox Community Moderator
4 years ago

Hi roiho, sorry to jump in here!

 

Have you tried uninstalling, then re-installing the app to see if this does the trick for you? 

roiho's avatar
roiho
Explorer | Level 4
4 years ago

Hi Megan ,

Thanks for your suggestion. I just tried that, but still, the problem persists.

  • Megan's avatar
    Megan
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    4 years ago

    Hi roiho, I just reached out to you via email, in order for us to have a closer look into this!

     

    Reply back to me, and we'll take it from there. Thanks!

  • roiho's avatar
    roiho
    Explorer | Level 4
    4 years ago

    Hi Megan, I did not get any email from you.

    I would love to get your advice on this issue.

  • Megan's avatar
    Megan
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    4 years ago

    Hey roiho, I just re-sent you the email. Can you check to make sure you've received it this time? 

     

    Thanks! 

  • roiho's avatar
    roiho
    Explorer | Level 4
    4 years ago

    Hi Megan,

    Yes. I got it and I replied to the email. I hope it reaches you.

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