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nadahashmi's avatar
nadahashmi
Helpful | Level 5
2 years ago
Solved

Dropbox options to share a file/folder aren't available when right-clicking on Mac

hi,   I am on a Mac with Sonoma 14.4.1 - I use to be able to right click on the file or folder to share or copy dropbox share link. However, while I see it on the top menu bar - I now have to nav...
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  • nadahashmi's avatar
    nadahashmi
    2 years ago

    reboot worked. thanks.

nadahashmi's avatar
nadahashmi
Helpful | Level 5
2 years ago

a more clear screen shot of the menu bar. 

Walter's avatar
Walter
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 years ago

Thanks for the screenshots nadahashmi - much appreciated!

 

If this persists after rebooting your computer, could you try to share a link to a file of yours via the website and let me know how it goes? 

  • nadahashmi's avatar
    nadahashmi
    Helpful | Level 5
    2 years ago

    reboot worked. thanks.

    • worldmatt's avatar
      worldmatt
      Explorer | Level 4
      2 years ago

      I've got precisely the same problem—except that multiple reboots have done nothing. Any advice for me, Dropbox folks?

      • Walter's avatar
        Walter
        Icon for Dropbox Community Moderator rankDropbox Community Moderator
        2 years ago

        Hey worldmatt - sorry to hear about this.

         

        Could you please clarify the version of your computer's OS, and the version and status of the Dropbox desktop app as shown in your menu bar?

         

        A screenshot of the options you get when you right click on files in your Dropbox folder would also help, so feel free to send one as well. 

  • worldmatt's avatar
    worldmatt
    Explorer | Level 4
    2 years ago

    [Whoops, replied to the wrong thing—ignore this link in the chain!]

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