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Samir_E's avatar
Samir_E
Explorer | Level 4
2 years ago
Solved

DropBox shows wrong name on desktop notification when someone adds a file to a shared folder

Hi, just came back to Dropbox after many years of not using it. Sharing folders with other users and one of them has the same email address that a user on the same domain had many, many years ago. ...
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  • Mark's avatar
    Mark
    2 years ago

    Dropbox also pulls info through from what the user has on their account. So, have you checked that the recycled account user has update their info at www.dropbox.com/account ?

Mark's avatar
Mark
Icon for Super User II rankSuper User II
2 years ago

Dropbox also pulls info through from what the user has on their account. So, have you checked that the recycled account user has update their info at www.dropbox.com/account ?

Samir_E's avatar
Samir_E
Explorer | Level 4
2 years ago

Absolutely correct, the new user did not react that it wasn't his name on the account... Now it is correct.

Thank you for your input!

Best regards

Samir

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