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Forum Discussion
RichardNeedsHelp
8 months agoNew member | Level 2
[Dropbox Sign]: Glitch when adding a placeholder text
I need urgent help with Dropbox Sign! There is a glitch whenever I try to add Placeholder text. It doesn't stay after being typed. I've tried this in Firefox and Safari (with cleared caches). I've ne...
Hannah
Dropbox Community Moderator
8 months agoSorry to hear that, christinema.
Have you tried on a different browser or a private browsing window, to see if you get the same behavior?
christinema
8 months agoHelpful | Level 5
Yes, tried a different browser and a private browsing window, same behavior - the placeholder text I enter keeps disappearing.
- Hannah8 months ago
Dropbox Community Moderator
Thanks for confirming, Christine.
In that case, can I send you an email as well?
- christinema8 months agoHelpful | Level 5
Yes please, thank you.
- Hannah8 months ago
Dropbox Community Moderator
Sure thing, Christine!
I just emailed you and I'll see you there.
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