Need to see if your shared folder is taking up space on your dropbox 👨💻? Find out how to check here.
Forum Discussion
Solved
Dropbox stopped syncing since update
Ever since Dropbox released their new update, my files have been stuck on the same few hundred files and haven't been able to sync or save anything new in over 4 months. All the while they keep charg...
Hey pdiseris, I hope you're well today!
The first thing I would suggest to check would be to correct the hardlinks and permissions within the Dropbox folder. You can do this with the below steps:
- Click the Dropbox icon in your menu bar/system tray.
- Click the profile pic/initials icon in the top right of the window.
- Choose "Preferences..."
- Go to the "Account" tab.
- While holding the Option/Alt key (Mac) or the
Space barAlt+H keys (Windows), click "Fix Hardlinks". - You might be prompted to enter your computer's username and password (not Dropbox's).
The app might need to sync for a while after doing this, so please just keep an eye out for any progress.
Let me know how it goes!
EDIT: Just updated the steps to reflect the new changes.
Hi Daphe, it ended up resolving with your suggestions and my Dropbox is all up to date for the first time in 4 months. Thank you for your simple solution. I was in conversations with specialist help from Dropbox who were suggesting more complex suggestions such as terminal commands, which didn't work, so again, thank you.
