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Forum Discussion
Dropbox stuck - possible uploading issue ?
Hello, I have an issue where Dropbox seems stuck uploading/syncing any files from my computer (MacOS 11, business account, smart sync enabled). Issue is not caused by big number of files or s...
Hi Lori,
Thank you for your reply. My Dropbox version is 127.4.4265, but I think it got updated yesterday, the problem manifested under 126.xx.
After constantly removing and re-adding to the synced folder list problematic subfolders containing files not syncing/uploading (as well as their entire folder structure from the root) manually deleting and then re-adding the files (which I had copied outside Dropbox and manually uploaded via the web interface) and closing/re-starting Dropbox and my computer... the problem went away.
Again, my theory is that for some reason some file got stuck in uploading and then the whole syncing procedure collapsed. Could you please provide any kind of insight as to why this conflict happened ?
Thank you in advance.
Megan
Dropbox Community Moderator
Dropbox Community ModeratorHi WT-GPI, happy to see that your app is running now as it should.
In general, when you make many simultaneous processes on the app (delete, unsync, move, add), that might increase the syncing time.
The update to its latest version definitely helps.
I'd suggest you take a look at this Help Center article, since it can be helpful and provide some answers.
If you need anything, I'm one post away.
In general, when you make many simultaneous processes on the app (delete, unsync, move, add), that might increase the syncing time.
The update to its latest version definitely helps.
I'd suggest you take a look at this Help Center article, since it can be helpful and provide some answers.
If you need anything, I'm one post away.
