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WT-GPI's avatar
WT-GPI
Explorer | Level 4
5 years ago

Dropbox stuck - possible uploading issue ?

Hello,   I have an issue where Dropbox seems stuck uploading/syncing any files from my computer (MacOS 11, business account, smart sync enabled).   Issue is not caused by big number of files or s...
desktop
Mac
sync
Jay's avatar
Jay
Icon for Dropbox Community Moderator rankDropbox Community Moderator
5 years ago
Hi WT-GPI, ddoukas, I'd recommend getting in contact with the support team directly for them to investigate this matter.

Once you get a ticket ID from the automated response, please let me know the number here so I can locate it in our system!
  • Jay's avatar
    Jay
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    5 years ago
    Thanks for the ticket ID, I've added your comments to it in order to expedite matters on your behalf.

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