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Dennis_Zuiderlicht's avatar
Dennis_Zuiderlicht
Helpful | Level 6
3 years ago
Solved

Dropbox syncing takes forever sometimes. And sync check-marks keep disappearing.

We have issues with our company Dropbox, where checkmarks/cloud sync icons sometimes disappear and reappear.  Also, the right mouse click options (online-only, share, make available offline, etc.) ...
desktop
Mac
sync
  • Jay's avatar
    Jay
    3 years ago

    Hi Dennis_Zuiderlicht, do you have over 300k files in your Dropbox folder on your machine, regardless if they're available offline or online-only?

Megan's avatar
Megan
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 years ago

Thank you, Dennis! 

 

Keep an eye out, and if you notice any inconsistencies make sure to let us know, and we'll happily look closely into this. 

Dennis_Zuiderlicht's avatar
Dennis_Zuiderlicht
Helpful | Level 6
3 years ago

Hi Megan and Jay, turning off millions of files that were synced to my Mac made a day and night difference. Even while Dropbox is still busy with lots of stuff in the background, everything works as I'd expect. My colleague did the same test with me also has the same experience that everything works much better now.

 

Thanks, both of you for your help.

  • Megan's avatar
    Megan
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    3 years ago

    This is what we like to hear -or read in our case- Dennis_Zuiderlicht!

     

    If you need anything else, we'll be one post away. 😎

  • matjazz's avatar
    matjazz
    Explorer | Level 3
    3 years ago

    Hey hey!

     

    I have exactly the same problem as you have described. I was wondering how do you un sync and if that effect anything?

     

    All the best,

     

     

    Matjaz

  • matjazz's avatar
    matjazz
    Explorer | Level 3
    3 years ago

    This is my Dropbox version and bandwidth is not limited.

     

    MacOs Monterey 12.6.5. 

  • Walter's avatar
    Walter
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    3 years ago

    Hi there matjazz, sorry to hear about this.

     

    Could you clarify how many files you're syncing locally on your computer approximately?

     

    Any additional information or screenshots are more than welcome!

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