Forum Discussion

ppossik's avatar
ppossik
New member | Level 2
8 years ago
Solved

Dropbox syncs all files everytime I open the Application

I use my dropbox account on both my macbook and a PC (Windows) at work. In both computers, I have installed the Dropbox App so I can sync all my folders. It does sync, but the problem is that it does...
desktop
sync
  • Lusil's avatar
    Lusil
    8 years ago
    Hey peeps!
     
    ppossik - Please bear in mind that many processes on your computer may look at files that you may not have manually opened and, in order to fulfill these requests, Dropbox syncs the files. Examples include:
    • Backup services.
    • Antivirus.
    • Recently used file lists.
    • Third party applications that monitor files in general.
    jennpick - I also wanted to mention that when you open a file on your Dropbox folder that is set with Smart Sync to be online-only, that file needs to be downloaded (local) in order to be accessible. 
     
    This is due to the idea that while online-only files are visible on your computer, the data isn’t all downloaded. In order for a file to be downloaded, you need to have it as local. 
     
    If I’ve misunderstood your concern(s), please provide a bit more info and any screenshots (omitting personal info) that illustrate this behavior would be very helpful. Cheers! :grinning:
  • Lusil's avatar
    Lusil
    8 years ago
    Thanks for the swift response, jennpick. 
     
    Initially, please note that Smart Sync allows you to save space on your hard drive and, from what I understand, you have set up for new files to be set as local. To change this so that you have new files synced to your Dropbox folder to be online-only, check out this article. 
     
    However, please note that when you add a file to your Dropbox folder from your computer, the file is available locally and thus set as local. When you open a file locally, the file is set to local so that you are able to edit the file. Once you’re done, you can set it back to online-only again. 
     
    As for the settings applied by the admin, please remember that they are able to set a default option for files to be downloaded either as online-only or local. You can find more info on this here. 
     
    Let me know if you have any other questions or if I missed anything out! :slight_smile:
Lusil's avatar
Lusil
Icon for Dropbox Staff rankDropbox Staff
8 years ago
Hey peeps!
 
ppossik - Please bear in mind that many processes on your computer may look at files that you may not have manually opened and, in order to fulfill these requests, Dropbox syncs the files. Examples include:
  • Backup services.
  • Antivirus.
  • Recently used file lists.
  • Third party applications that monitor files in general.
jennpick - I also wanted to mention that when you open a file on your Dropbox folder that is set with Smart Sync to be online-only, that file needs to be downloaded (local) in order to be accessible. 
 
This is due to the idea that while online-only files are visible on your computer, the data isn’t all downloaded. In order for a file to be downloaded, you need to have it as local. 
 
If I’ve misunderstood your concern(s), please provide a bit more info and any screenshots (omitting personal info) that illustrate this behavior would be very helpful. Cheers! :grinning:
jennpick's avatar
jennpick
New member | Level 2
8 years ago

Thanks Lusil,

My settings, it is set to "local download" and the admin on the site says she hasn't changed anything. Is it possible that there is a setting on their end that is causing mine to download as a smart sync. I do see a message saying the "team" is set to smart sync. Can I override that on my end?

 

 

  • Lusil's avatar
    Lusil
    Icon for Dropbox Staff rankDropbox Staff
    8 years ago
    Thanks for the swift response, jennpick. 
     
    Initially, please note that Smart Sync allows you to save space on your hard drive and, from what I understand, you have set up for new files to be set as local. To change this so that you have new files synced to your Dropbox folder to be online-only, check out this article. 
     
    However, please note that when you add a file to your Dropbox folder from your computer, the file is available locally and thus set as local. When you open a file locally, the file is set to local so that you are able to edit the file. Once you’re done, you can set it back to online-only again. 
     
    As for the settings applied by the admin, please remember that they are able to set a default option for files to be downloaded either as online-only or local. You can find more info on this here. 
     
    Let me know if you have any other questions or if I missed anything out! :slight_smile:

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