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Sheqo's avatar
Sheqo
Helpful | Level 5
5 years ago

Dropbox taking up "other files" Disk Space on MacOS

Hey,    I have an issue with the Dropbox Smart Synch function on my MacBook Pro M1 2020.   Until recently everything worked just fine, I also have the "Smart-Synch-Update for Mac" Box checked...
desktop
Space and storage
sync
Sheqo's avatar
Sheqo
Helpful | Level 5
5 years ago

Hey Walter,

 

thanks for the reply!

 

Everything is up to date and I already cleared the cache folder, but that didnt solve my problem unfortunatly.

 

Walter's avatar
Walter
Icon for Dropbox Community Moderator rankDropbox Community Moderator
5 years ago
Could you send me a screenshot of the files and folders in your Dropbox folder Sheqo?

I would like to check their syncing icons and see if they're set to be 'online only' indeed.
  • Sheqo's avatar
    Sheqo
    Helpful | Level 5
    5 years ago

    Hey Walter

     

    Here is a Screenshot of my "largest" Folder in my Dropbox:

     As u can see, most of the folders are synched for "online only" with some exceptions for files I need frequently.

     

    Here is another Screenshot of my files, where u can see, that the numbers doesnt add up. It says that there are 270GB in my user folder wich are nowhere to be found.

     

    • Walter's avatar
      Walter
      Icon for Dropbox Community Moderator rankDropbox Community Moderator
      5 years ago
      Thanks for the screenshots Sheqo - much appreciated!

      If the issue persists after rebooting your computer, may I reach out via email to have a further look internally?

       
      • Sheqo's avatar
        Sheqo
        Helpful | Level 5
        5 years ago

        Hey Walter,

         

        sure, u can contact me via Mail.

         

        Do I have to write my mail adress here or do u have it?

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