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Sheqo's avatar
Sheqo
Helpful | Level 5
5 years ago

Dropbox taking up "other files" Disk Space on MacOS

Hey,    I have an issue with the Dropbox Smart Synch function on my MacBook Pro M1 2020.   Until recently everything worked just fine, I also have the "Smart-Synch-Update for Mac" Box checked...
desktop
Space and storage
sync
Sheqo's avatar
Sheqo
Helpful | Level 5
5 years ago

Hey Walter

 

Here is a Screenshot of my "largest" Folder in my Dropbox:

 As u can see, most of the folders are synched for "online only" with some exceptions for files I need frequently.

 

Here is another Screenshot of my files, where u can see, that the numbers doesnt add up. It says that there are 270GB in my user folder wich are nowhere to be found.

 

Walter's avatar
Walter
Icon for Dropbox Community Moderator rankDropbox Community Moderator
5 years ago
Thanks for the screenshots Sheqo - much appreciated!

If the issue persists after rebooting your computer, may I reach out via email to have a further look internally?

 
  • Sheqo's avatar
    Sheqo
    Helpful | Level 5
    5 years ago

    Hey Walter,

     

    sure, u can contact me via Mail.

     

    Do I have to write my mail adress here or do u have it?

    • Walter's avatar
      Walter
      Icon for Dropbox Community Moderator rankDropbox Community Moderator
      4 years ago
      Thanks for the cooperation Sheqo 

      No worries about the email address, I used the one that's linked to your profile here, in our Community. 

      Please have a look at your inbox for my message and we'll take it from there. 
      • ben476's avatar
        ben476
        New member | Level 2
        4 years ago
        Hi Walter, I’m new to this forum, and couldn’t figure out how to tag you in my reply to OP. So I’m replying to you too:

        I’m having the exact same problem as OP, and was wondering if you were able to solve it. If so, I would be very grateful if you could share the solution with me. Thanks. Best regards, Ben.

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