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JeremyStacey's avatar
JeremyStacey
New member | Level 2
8 years ago
Solved

Dropbox Unlinks on Restart

Hi I have 2 separate drob box acounts both on external drive On most computer restarts one account unlinks, and I get the notification drop box folder missing and we have to re link, and everytime t...
desktop
sync
  • Walter's avatar
    Walter
    8 years ago

    Hey there JeremyStacey - sorry to hear that!

    First of all, note that Dropbox can be used with an external hard drive as long as you can ensure the drive is always connected to your computer while Dropbox is running. If the drive is ever disconnected from the computer while Dropbox is running there is a small chance that the Dropbox software will start deleting files before realizing that the entire drive has been removed.

    Additionally, you should ensure that the file system of the external drive meets the file system requirements. Those can be found in the following Help Center article: 

    https://www.dropbox.com/help/desktop-web/system-requirements

    To move your Dropbox folder to an external drive use the steps in the following Help Center article: https://www.dropbox.com/help/desktop-web/move-dropbox-folder

    NOTE: The location you select is the folder the Dropbox folder will be moved to, rather than the folder your Dropbox files will be stored in while a good alternative to moving Dropbox to an external drive is to take a look at our Selective Sync feature; a feature that allows you to choose which folders to sync to a particular computer. It's a great option if you'd like to free up disk space without moving Dropbox to an external drive.

    I hope this helps to some extent and please let me know if you have any further inquiries Jeremy. 

Здравко's avatar
Здравко
Legendary | Level 20
6 years ago

Hi sarnaud,

From that what you post can be only concluded that the pointed partition (sda1) is formatted in a way matching Dropbox requirements (filesystem ext4), but nothing more. If you have some problems executing my command above or parsing the result, post the result as is (together with the command as appear in terminal, even resulting in error), preferably in a code block (button marked as </> ).

sarnaud's avatar
sarnaud
Explorer | Level 3
6 years ago

Thanks  ,

I tried again, might have foprgotten thelats line last time, will it help any more like this?
sophie@AbyssTOUR:~$ db_path=`jq -r '.personal.path' ~/.dropbox/info.json`; df --output $db_path; grep `df --output=target $db_path | tail -n 1` /etc/fstab; if [ $? -ne 0 ]; then echo "The '$db_path' isn't available at boot up time!"; fi

La commande « jq » n'a pas été trouvée, mais peut être installée avec :

sudo snap install jq  # version 1.5+dfsg-1, or
sudo apt  install jq

Voir « snap info jq » pour des versions additionelles.

Sys. de fichiers Type         Inœuds  IUtil.     ILibre IUti% blocs de 1K    Utilisé      Dispo Uti% Fichier Monté sur
udev             devtmpfs   16487074     690   16486384    1%    65948296          0   65948296   0% -       /dev
tmpfs            tmpfs      16493058    1452   16491606    1%    13194448       3304   13191144   1% -       /run
/dev/sdb1        ext4       31260672  804718   30455954    3%   491207576   78016364  388169516  17% -       /
tmpfs            tmpfs      16493058     238   16492820    1%    65972232     645592   65326640   1% -       /dev/shm
tmpfs            tmpfs      16493058       5   16493053    1%        5120          4       5116   1% -       /run/lock
tmpfs            tmpfs      16493058      18   16493040    1%    65972232          0   65972232   0% -       /sys/fs/cgroup
/dev/loop1       squashfs      24339   24339          0  100%      261760     261760          0 100% -       /snap/gnome-3-34-1804/36
/dev/loop2       squashfs        230     230          0  100%         384        384          0 100% -       /snap/gnome-characters/550
/dev/loop0       squashfs      10756   10756          0  100%       56320      56320          0 100% -       /snap/core18/1880
/dev/loop3       squashfs       1384    1384          0  100%        2560       2560          0 100% -       /snap/gnome-calculator/826
/dev/loop6       squashfs        230     230          0  100%         384        384          0 100% -       /snap/gnome-characters/570
/dev/loop5       squashfs        355     355          0  100%        1024       1024          0 100% -       /snap/gnome-logs/100
/dev/loop9       squashfs      27807   27807          0  100%      166784     166784          0 100% -       /snap/gnome-3-28-1804/145
/dev/loop7       squashfs      18513   18513          0  100%      223232     223232          0 100% -       /snap/gnome-3-34-1804/60
/dev/loop8       squashfs      10775   10775          0  100%       56704      56704          0 100% -       /snap/core18/1885
/dev/loop11      squashfs      27463   27463          0  100%      240512     240512          0 100% -       /snap/atom/263
/dev/loop10      squashfs      26975   26975          0  100%      239104     239104          0 100% -       /snap/atom/260
/dev/loop12      squashfs        784     784          0  100%        2304       2304          0 100% -       /snap/gnome-system-monitor/145
/dev/loop13      squashfs      62342   62342          0  100%       63616      63616          0 100% -       /snap/gtk-common-themes/1506
/dev/loop14      squashfs      47984   47984          0  100%       56192      56192          0 100% -       /snap/gtk-common-themes/1502
/dev/loop15      squashfs      27798   27798          0  100%      165376     165376          0 100% -       /snap/gnome-3-28-1804/128
/dev/loop16      squashfs       4103    4103          0  100%      364032     364032          0 100% -       /snap/pycharm-community/214
/dev/loop17      squashfs        353     353          0  100%        1024       1024          0 100% -       /snap/gnome-logs/93
/dev/loop18      squashfs       4103    4103          0  100%      363136     363136          0 100% -       /snap/pycharm-community/211
/dev/loop19      squashfs      12815   12815          0  100%      100096     100096          0 100% -       /snap/core/10126
/dev/loop20      squashfs        784     784          0  100%        2304       2304          0 100% -       /snap/gnome-system-monitor/148
/dev/loop21      squashfs       1351    1351          0  100%        2560       2560          0 100% -       /snap/gnome-calculator/748
tmpfs            tmpfs      16493058      25   16493033    1%    13194444         16   13194428   1% -       /run/user/121
tmpfs            tmpfs      16493058      41   16493017    1%    13194444         56   13194388   1% -       /run/user/1000
/dev/sda1        ext4      274661376 7880348  266781028    3%  8719680468 6028012728 2252198276  73% -       /media/sophie/3adfe0cd-3f16-425b-9e7b-e51996deef8d
/dev/sda2        fuseblk  1029745012 1290353 1028454659    1%  2929821692 1901387400 1028434292  65% -       /media/sophie/4770FD752B052ED1
/dev/loop22      squashfs      12826   12826          0  100%      100096     100096          0 100% -       /snap/core/10185
The '' isn't available at boot up time!
  • Здравко's avatar
    Здравко
    Legendary | Level 20
    6 years ago

    Hi sarnaud,

    You have received error message that JSON parser isn't installed and that's why can't run! On the terminal output is advice (even two) how you can solve this. 🙂 Seems you haven't noticed it. Anyway... Just install it, using following:

    sudo apt-get install jq

    ... or using any other way convenient for you, and retry again. 😉

  • sarnaud's avatar
    sarnaud
    Explorer | Level 3
    6 years ago

    Hi ,

    and thanks, it took me sometime to be able to disconnect it (ity was calculating), but on the restart today it seems to work fine with no dropbox whole resync.

    Thanks a lot for having been so helpful and quick!

    sarnaud

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