Forum Discussion

uno_dos_andres's avatar
uno_dos_andres
New member | Level 2
4 years ago

Dropbox upload sync is very slow

Hi, I've been using Dropbox business for years now with my current company and my previous two jobs. I'm trying to archive all my old footage and while I have 1000mbps up and down, my upload on dropb...
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dropbox business
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Jay's avatar
Jay
Icon for Dropbox Community Moderator rankDropbox Community Moderator
4 years ago

HI@Real Nice Films, I can see that you're currently in communication with the specialist team. They'll be able to assist further in this matter on their end.

Real Nice Films's avatar
Real Nice Films
Helpful | Level 5
4 years ago
Hi Jay, I'm not sure if that's the case, I just got an email this afternoon from John who has repeated the same troubleshooting information I've been provided previously. Can you confirm if John is part of the specialist team or not? Really hoping for someone to help resolve my issue. Would really appreciate a call tomorrow to discuss further as the correspondence has been slow and confusing.
  • Jay's avatar
    Jay
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    4 years ago

    I can see that they're part of the specialist team, so they'll be able to investigate from there on.

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