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Forum Discussion
uno_dos_andres
4 years agoNew member | Level 2
Dropbox upload sync is very slow
Hi, I've been using Dropbox business for years now with my current company and my previous two jobs. I'm trying to archive all my old footage and while I have 1000mbps up and down, my upload on dropb...
Real Nice Films
4 years agoHelpful | Level 5
Finally Dropbox admits that it is there fault after a week of back and forth "troubleshooting" on my end. Just got this email last night.
"Dropbox engineers are aware of the problem Australian based customers and are working on a solution. Sorry for any inconvenience this has caused. We will update you once resolved. "
Great...
thiagodiasssss
3 years agoExplorer | Level 4
Hey! I need expert support. I have the same problem as the colleagues above. And please, dropbox, don't come up with a ready-made list telling me to go look at bandwidth or anything like that. I've tried everything, but the problem is on your server. I need to fix this for work or I'll have to switch platforms.
- Jay3 years ago
Dropbox Community Moderator
Hi thiagodiasssss, do you have any proxy, VPN, firewall, security software, or even ISP/router settings that could be restricting traffic to the following Dropbox domains?
Have you tried contacting the support team directly?
- VisDom13 years agoNew member | Level 2
Same old story again, now my uploads to DropBox are uploading at 100Kbps. Honestly this service is a joke but the difference between Google Drive and Dropbox upload speeds is astronomical. Head office still uses a corporate Dropbox account but I don't bother with it these days because of the ridiculously slow speeds.
- OfficeInCT3 years agoCollaborator | Level 9
I too have noticed the past several weeks that syncing up to Dropbox and attempting to use Transfer have been slow. We're on a 1gig fiber connection and Transfer today seemed to be averaging 24Mbps. Then this afternoon it wasn't uploading at all.
- Nancy3 years ago
Dropbox Community Moderator
Hi OfficeInCT, thanks for posting this here.
Are you only having speed issues while using Dropbox Transfer or with other functions, as well? For example, if you try to upload something via the desktop app, is syncing there slow, too?
Have you tried using another WiFi network and the issue persists?
- thiagodiasssss3 years agoExplorer | Level 4
Excuse me for saying this, but the dropbox server sucks. I am extremely disappointed with the support. The attendant "Tony" refused to do an inspection on my desktop via Team Viewer, a service that has already been provided by dropbox support for a friend of mine.
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