Forum Discussion

uno_dos_andres's avatar
uno_dos_andres
New member | Level 2
4 years ago

Dropbox upload sync is very slow

Hi, I've been using Dropbox business for years now with my current company and my previous two jobs. I'm trying to archive all my old footage and while I have 1000mbps up and down, my upload on dropb...
desktop
dropbox business
sync
OfficeInCT's avatar
OfficeInCT
Collaborator | Level 9
3 years ago

I too have noticed the past several weeks that syncing up to Dropbox and attempting to use Transfer have been slow. We're on a 1gig fiber connection and Transfer today seemed to be averaging 24Mbps. Then this afternoon it wasn't uploading at all. 

Nancy's avatar
Nancy
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 years ago

Hi OfficeInCT, thanks for posting this here. 

 

Are you only having speed issues while using Dropbox Transfer or with other functions, as well? For example, if you try to upload something via the desktop app, is syncing there slow, too? 

 

Have you tried using another WiFi network and the issue persists?

  • thiagodiasssss's avatar
    thiagodiasssss
    Explorer | Level 4
    3 years ago

    Excuse me for saying this, but the dropbox server sucks. I am extremely disappointed with the support. The attendant "Tony" refused to do an inspection on my desktop via Team Viewer, a service that has already been provided by dropbox support for a friend of mine.

  • Nancy's avatar
    Nancy
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    3 years ago

    I’m sorry to hear about this. If you want, feel free to send me the ticket number from your convo with our support and I’ll also have a look.

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