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Simon F.6's avatar
Simon F.6
New member | Level 1
11 years ago

Emails containing dropbox links not being received

I send emails to clients with dropbox links pasted into the message. It's suddenly become a problem with clients not receiving the mail.  Sharing the link seems to work, but emails I generate are o...
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Nancy's avatar
Nancy
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 years ago

Thanks for the extra details, Cheyenne_integrityav!

 

Can you let me know when this started happening approximately? Did you always have this kind of issue, or did it occur recently?

Cheyenne_integrityav's avatar
Cheyenne_integrityav
Explorer | Level 3
3 years ago

Sure,  this started occurring about a month or two ago.  One other employee is also having issues with this all of the sudden as well. Thanks!

  • Hannah's avatar
    Hannah
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    3 years ago

    Thanks, Cheyenne_integrityav.

     

    Have you perhaps since reached out to your email service provider for more info on this?

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