Forum Discussion

ckiii21's avatar
ckiii21
New member | Level 1
1 year ago

Error "Can't upload. Your team no longer has full use of Dropbox Business features.

Unable to use drag and drop to upload files in browser - have tested both Chrome and Safari, Incognito and normal modes. Both browsers up to date. I receive the following error message: Note - ...
Error Messages
upload
Web
Mark's avatar
Mark
Icon for Super User II rankSuper User II
1 year ago

Yes you will. 

So I imagine the only fix is to get the owner of the account to release it. 

You can try logging a ticket with support via www.dropbox.com/support while not logged in - even here so use an incognito window BUT they have in the past said they cannot help because the account is 'owned' by the Business that you joined. 

ckiii21's avatar
ckiii21
New member | Level 1
1 year ago

This is painful. It really isn't "owned" - it was always my personal account (for years, pre-dating this client). Best I can tell, all I did was join a shared folder.  

And actually - I've done similar with many clients. How am I supposed to know which of those clients is the one actually causing this issue?

  • Megan's avatar
    Megan
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    1 year ago

    Hey ckiii21, thanks for posting here!

    I just wanted to check in with you, and see if you're still facing the same issue, or not.

    Let me know more, and we'll take it from there! 

    • ckiii21's avatar
      ckiii21
      New member | Level 1
      1 year ago

      Hi Megan - yes, still seeing the issue. Thanks for any help you can provide.

      • Nancy's avatar
        Nancy
        Icon for Dropbox Community Moderator rankDropbox Community Moderator
        1 year ago

        ckiii21, can we log a ticket for you to the email address you see here and see if we can further assist internally? I can't guarantee much of course, but at least, we'll have some account visibility then.

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