Forum Discussion

ckiii21's avatar
ckiii21
New member | Level 1
1 year ago

Error "Can't upload. Your team no longer has full use of Dropbox Business features.

Unable to use drag and drop to upload files in browser - have tested both Chrome and Safari, Incognito and normal modes. Both browsers up to date. I receive the following error message: Note - ...
Error Messages
upload
Web
ckiii21's avatar
ckiii21
New member | Level 1
1 year ago

This is painful. It really isn't "owned" - it was always my personal account (for years, pre-dating this client). Best I can tell, all I did was join a shared folder.  

And actually - I've done similar with many clients. How am I supposed to know which of those clients is the one actually causing this issue?

Megan's avatar
Megan
Icon for Dropbox Community Moderator rankDropbox Community Moderator
1 year ago

Hey ckiii21, thanks for posting here!

I just wanted to check in with you, and see if you're still facing the same issue, or not.

Let me know more, and we'll take it from there! 

  • ckiii21's avatar
    ckiii21
    New member | Level 1
    1 year ago

    Hi Megan - yes, still seeing the issue. Thanks for any help you can provide.

    • Nancy's avatar
      Nancy
      Icon for Dropbox Community Moderator rankDropbox Community Moderator
      1 year ago

      ckiii21, can we log a ticket for you to the email address you see here and see if we can further assist internally? I can't guarantee much of course, but at least, we'll have some account visibility then.

      • ckiii21's avatar
        ckiii21
        New member | Level 1
        1 year ago

        Of course, that would be great, thanks Nancy.

About Create, Upload, and Share

Find help to solve issues with creating, uploading, and sharing files and folders with Dropbox.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!