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Forum Discussion
ckiii21
1 year agoNew member | Level 1
Error "Can't upload. Your team no longer has full use of Dropbox Business features.
Unable to use drag and drop to upload files in browser - have tested both Chrome and Safari, Incognito and normal modes. Both browsers up to date. I receive the following error message:
Note - ...
Megan
Dropbox Community Moderator
1 year agoHey ckiii21, thanks for posting here!
I just wanted to check in with you, and see if you're still facing the same issue, or not.
Let me know more, and we'll take it from there!
ckiii21
1 year agoNew member | Level 1
Hi Megan - yes, still seeing the issue. Thanks for any help you can provide.
- ckiii211 year agoNew member | Level 1
Of course, that would be great, thanks Nancy.
- ckiii211 year agoNew member | Level 1
thanks Hannah, please see attached.
- Jay1 year ago
Dropbox Community Moderator
Hi ckiii21, according to the screenshot, you are already on a Basic plan, and no longer attached to a Dropbox team.
Is it possible that you have a paired personal and work account? Could you try these steps to unlink the two accounts?
- ckiii211 year agoNew member | Level 1
I saw that option but had wanted to be able to view the linked accounts so I could choose which to unlink and which to keep. Looks like it's only all or nothing though?
- Jay1 year ago
Dropbox Community Moderator
If you unlink the accounts, you can still access the other account, since it would be under a different email address. You'd need to log out of the site, and then login to the other email.
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