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error moving dropbox
Hello
I get this error when trying to move dropbox folder from C to 😧 "some files can't be moved, please select a new location or close some open files and try again".
Tried this advice, didn't ...
Thanks for the update Vlad - most appreciated!
All's well that ends well I guess - right :wink:
In any case should either of you come up with a Dropbox question or another issue arises, don't hesitate to let us know; we're always one post away!
Have a lovely weekend guys (VladBusca & CoastalAnn).
P.S: For Ann's solution, please visit the following Help Center article:
https://www.dropbox.com/help/mobile/unlink-relink-computer-mobile
P.S.2: For Vlad's solution, please see here:
Walter
Dropbox Community Moderator
Dropbox Community ModeratorThanks for the screenshots Vlad!
As there quite a lot processes that could be causing this, I've followed up internally via email to your Dropbox associated address so we can work on this together.
Take a look at your inbox please and we'll take it from there.
Hi Walter,
I am having the exact same problem. My PC went down yesterday and I am now installing Dropbox on a new PC. The new PC has a small SSD (C:) drive for Windows and a large internal (D:) data drive. Obviously, I do not want dropbox on the small C: drive but I am unable to move it to the D: drive because I get the "some files can't be moved, please select a new location or close some open files and try again" message. Were you able to solve Vlad's problem?
Thank you.
Ann
- Walter
Sorry to hear you're having the same issue CoastalAnn.
As I haven't heard back from Vlad yet (we're still working on it), could we try another approach on this?
Can you try unlinking your account and selecting the desired location upon re-linking it?
Let me know how it goes Ann!
That worked! It was a bit tricky but I carefully read each prompt when re-linking and was able to select the new folder. It did not move my items but is relinking them now which is just fine. Thank you for your assistance!
Ann
