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Forum Discussion
VladBusca
7 years agoNew member | Level 2
error moving dropbox
Hello
I get this error when trying to move dropbox folder from C to 😧 "some files can't be moved, please select a new location or close some open files and try again".
Tried this advice, didn't ...
- 7 years ago
Thanks for the update Vlad - most appreciated!
All's well that ends well I guess - right :wink:
In any case should either of you come up with a Dropbox question or another issue arises, don't hesitate to let us know; we're always one post away!
Have a lovely weekend guys (VladBusca & CoastalAnn).
P.S: For Ann's solution, please visit the following Help Center article:
https://www.dropbox.com/help/mobile/unlink-relink-computer-mobile
P.S.2: For Vlad's solution, please see here:
Walter
Dropbox Community Moderator
7 years agoSorry to hear you're having the same issue CoastalAnn.
As I haven't heard back from Vlad yet (we're still working on it), could we try another approach on this?
Can you try unlinking your account and selecting the desired location upon re-linking it?
Let me know how it goes Ann!
CoastalAnn
7 years agoNew member | Level 2
That worked! It was a bit tricky but I carefully read each prompt when re-linking and was able to select the new folder. It did not move my items but is relinking them now which is just fine. Thank you for your assistance!
Ann
- Walter7 years ago
Dropbox Community Moderator
I'm happy to hear this worked out well for you Ann and thanks for circling back keep me posted too; I appreciate it.
Should you ever stumble upon an issue with Dropbox, please let us know; we're always a post away :wink:
Have a wonderful weekend!
- VladBusca7 years agoNew member | Level 2
Hello, I can confirm that following Walter's offline advice I was able to solve my problem following these instrucitons: https://www.dropbox.com/help/desktop-web/advanced-reinstall
- Walter7 years ago
Dropbox Community Moderator
Thanks for the update Vlad - most appreciated!
All's well that ends well I guess - right :wink:
In any case should either of you come up with a Dropbox question or another issue arises, don't hesitate to let us know; we're always one post away!
Have a lovely weekend guys (VladBusca & CoastalAnn).
P.S: For Ann's solution, please visit the following Help Center article:
https://www.dropbox.com/help/mobile/unlink-relink-computer-mobile
P.S.2: For Vlad's solution, please see here:
- faculabo7 years agoHelpful | Level 5
Hello guys!
I'm having a lot of trouble with my Dropbox account since yesterday (with my personal account).Something changed with my Work Account, I don't manage that one... a studio with whom I worked once is the admin. They got me out, they added me again.. and now nothing syncs.
I uninstalled Dropbox and installed again. But now I can't specify the folder.. Like a lot of people I use my Dropbox Folder on another Hard Drive..
When I try to move, it says some files are in use, error, etc.. sometimes even Dropbox crashes and quits.Please Help.. I'm in the middle of some projects and can't sync.. it's TOTAL CAOS for me.
- Walter7 years ago
Dropbox Community Moderator
Glad to hear this worked out well for you faculabo - I appreciate you taking the time to submit your feedback as well; I'll make sure to pass your comments on to our product team.
Have a lovely day in the meantime and should you ever come up with a Dropbox question or issue, don't hesitate to let us know; we're always a post away!
Cheers!
- Walter7 years ago
Dropbox Community Moderator
Thanks for the update and sorry to hear that faculabo.
I guess you've rebooted your computer already so can you please check if this is caused by an antivirus, firewall or even a proxy/VPN setting on your computer?
If that's not the case, please let me know.
- Aboqusai7 years agoNew member | Level 2
I am having same erro since yesterday. I have unlinked and relinked, I have formated my PC, but unfortunatly none works. I had these issues since I had to reset my PC for other reasons.
- Walter7 years ago
Dropbox Community Moderator
Sorry to hear about this Aboqusai.
Just to make sure we're on the same page, could you forward me a screenshot of the problem as it's manifested on your end so I can have a further look into this for you?
Thanks!
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