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Jovensky's avatar
Jovensky
New member | Level 2
3 months ago

Error when trying to create a new folder after joining a Dropbox team

I recently got added to my company Dropbox. they give me access to create new folder within Dropbox however when I try to create new folder it kept saying that I need permission. can anyone help me please

2 Replies

  • Hannah's avatar
    Hannah
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    3 months ago

    Hey Jovensky, thanks for joining the Dropbox Community!

    Let's see what we can find out about this.

    Where exactly are you trying to create a folder? At the top level of the team space or within an existing team folder?

    Would you mind sending us a screenshot of the error you're getting, so we can have a visual of the issue?

    Thanks in advance.

  • Hannah's avatar
    Hannah
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    3 months ago

    Hey Jovensky, just circling back to see if you saw my last reply. 

    If you still need any help feel free to reach out with the information I requested in my previous response to you. 

    If your issue has been solved, let me know what worked for you!

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