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kNuTz's avatar
kNuTz
Explorer | Level 4
2 years ago
Solved

Error when trying to share a folder with a specific email address

I have a dropbox shared folder set up and shared with a couple email addresses. I tried to share this to another email address and it keeps coming back with the error message: One or more names or em...
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  • Hannah's avatar
    Hannah
    2 years ago

    Hey kNuTz, thanks for letting us know about this.

     

    Are you sharing this folder with edit permissions with these users?

     

    Is it possible that the email address in question is not associated with a Dropbox account?

     

    Keep me posted.

Hannah's avatar
Hannah
Icon for Dropbox Community Moderator rankDropbox Community Moderator
11 months ago

Hi again, ellapot!

Are you getting this error only with email addresses that are not associated with Dropbox accounts or is it random?

ellapot's avatar
ellapot
New member | Level 1
11 months ago

The owner of the email said

"I think is on my end... I might have to sign up again because it says the account doesn't exists."

....

But, most of the time that I share files to email addresses that has no DB account yet, I can share. 

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