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kmaurits's avatar
kmaurits
Explorer | Level 4
2 years ago

External collaborators list got removed from admin console 'members' tab

Dropbox recently removed External Collaborators tab from Admin Console > Members menu. This was a fast and easy dashboard to see all external collaborators and each shared resource they have access to. Reached out to support and now only option to review external collaborators seems to be through the clunky Admin Console > Security > External Sharing menu. The old External Collaborators tab in the Members menu provided much better security auditing for team admins. Please bring the original External Collaborators dashboard back to the Members menu.

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  • Hannah's avatar
    Hannah
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 years ago

    Thanks for posting to our Community, kmaurits.

     

    We really appreciate your feedback on the external collaborators list.

     

    I've made sure to pass your comments along to our team about this.

     

    If you have any questions, please let us know.

  • BenDBX's avatar
    BenDBX
    Icon for Community Manager rankCommunity Manager
    2 years ago

    Hi kmaurits,

     

    External Collaborators should be visible under Admin Console > Members as a filter. I've attached a screenshot for reference. Can you see this filter?

     

  • kmaurits's avatar
    kmaurits
    Explorer | Level 4
    2 years ago
    The convenient Admin Console > Members > External collaborators filter that I used to use quite a bit is gone for my team admin account. According to DB support this filer is no longer available. Guessing yours will disappear soon also unfortunately.
    Samuel, Oct 29, 2024, 4:52 PM PDT:
    Hi Kirill, Thanks for getting back to us. I understand you. Unfortunately, the option on the Members tab is not available anymore. I am sorry for not being able to assist you further with this. Regards, Samuel

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