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Forum Discussion

Helen J.3's avatar
Helen J.3
Explorer | Level 4
4 years ago
Solved

External drive auto backup

Can anyone please advise how I set up external drive auto backup? I originally saw the box pop up, asking if I wanted Dropbox to automatically back up the drive, but I clicked No. Now I've changed my...
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  • Emmet's avatar
    Emmet
    4 years ago
     
Walter's avatar
Walter
Icon for Dropbox Community Moderator rankDropbox Community Moderator
4 years ago

Hi DenisM5, glad to hear it's sorted now - thanks for keeping us in the loop too.

 

This discussion has already an Accepted Solution this is why you're not seeing the option to mark it as solved. 

 

Have a lovely weekend and see you around the Community! 

Woahskigner's avatar
Woahskigner
Explorer | Level 3
4 years ago

Hi - 

I am trying to setup backup for my 32TB Raid drive - I am able to see all of my externals EXCEPT the raid drive (which the dropbox folder is currently installed to.) For reference, the other drives are a 2TB Samsung Pro SSD and two 16TB Hard drives - all three of these external drives show up and one of them is daisy chained THROUGH my Raid drive, but the Raid drive itself is not showing up.

 

 

 

Thanks for any help.

 

 

  • Jay's avatar
    Jay
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    4 years ago

    Hi Woahskigner, I'd recommend getting in contact with the support team directly for further assistance.

    Once you get a ticket ID from the automated response, please let me know the number here so I can locate it in our system.

  • Woahskigner's avatar
    Woahskigner
    Explorer | Level 3
    4 years ago

    Hi -

     

    I submitted the case, here's the ticket ID - #16474231

     

    Thanks

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