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Forum Discussion

Helen J.3's avatar
Helen J.3
Explorer | Level 4
4 years ago
Solved

External drive auto backup

Can anyone please advise how I set up external drive auto backup? I originally saw the box pop up, asking if I wanted Dropbox to automatically back up the drive, but I clicked No. Now I've changed my...
desktop
sync
  • Emmet's avatar
    Emmet
    4 years ago
     
Megan's avatar
Megan
Icon for Dropbox Community Moderator rankDropbox Community Moderator
4 years ago

Hi Frostinite, thanks for writing back to me, and informing me of this. 

 

You're correct, and I'd be more than happy to continue looking into this for you, if you want. Provided that you have an active ticket number, have you responded back to it? 

 

Feel free to send me the number here too if you wish to continue troubleshooting with us. 

Frostinite's avatar
Frostinite
Explorer | Level 4
4 years ago

The ticket #19482924 I received this yesterday without the issue having been addressed. I replied that I had been very dissatisfied with my experience.

 

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