Need to see if your shared folder is taking up space on your dropbox 👨‍💻? Find out how to check here.

Forum Discussion

shinbeth's avatar
shinbeth
Experienced | Level 13
3 years ago
Solved

External drive sync, how does it work? New contents not updating

I set a folder from my external drive with Dropbox. It syncs the contents only if I exit and restart Dropbox, it doesn't sync otherwise in real time.   What kind of useless sync is that?
Dropbox Backup
  • Jay's avatar
    Jay
    3 years ago

    No, there aren't any sync icons on files or folders outside of the Dropbox folder itself. 

     

    You'll be able to see if the backup is synced from the backup site, where it will show a green tick.

shinbeth's avatar
shinbeth
Experienced | Level 13
3 years ago

Thanks Jay and last question, am I supposed to see any green (and blue) tick on Dropbox synced external disk folders, the same way as I see them on my local SSD Macbook /Dropbox drive?

Jay's avatar
Jay
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 years ago

No, there aren't any sync icons on files or folders outside of the Dropbox folder itself. 

 

You'll be able to see if the backup is synced from the backup site, where it will show a green tick.

  • shinbeth's avatar
    shinbeth
    Experienced | Level 13
    3 years ago

    Yes indeed! Perfect thanks.

    • Jay's avatar
      Jay
      Icon for Dropbox Community Moderator rankDropbox Community Moderator
      3 years ago

      No worries, glad to have helped out! Let me know if you have any more questions in the future.

       

      Enjoy the rest of your week!

About Create, upload, and share

Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!