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Forum Discussion
Extremely slow uploads using browser
Hey there. I currently use Dropbox for sharing files and upload my files mostly using the desktop app, which uses my full internet connection of 1Gbps, usually easy and no errors.
My main issue: So...
This has been an issue for me for several months. Sending files ranging from 15-40MB, in folders averaging 30GB in size, through a File Request link is painfully slow. Uploads that would take less than an hour any other cloud service, can easily take 4+ hours or more on Dropbox, still have failed uploads, and the ETA even increases over time.
Locking the computer to let the upload transfer overnight makes things worse. The transfer basically comes to an even slower crawl until you bring focus to the tab again. My most recent upload of ~130GB went from 4000+ minutes to over 7000 minutes when I came back to it in the morning and dropped back down to 2500 minutes. This is ridiculous. Unfortunately, it is something my client uses in their workflow.
CPU usage is in the single digits.
Example folder structure:
VFX_PACKAGE_01 (~25GB parent folder)
/ VFX_01 (~5GB child folder)
VFX_01.1001.exr (~20MB individual files)
VFX_01.1002.exr
VFX_01.1003.exr
etc.
/ VFX_02
VFX_02.1001.exr
VFX_02.1002.exr
VFX_02.1003.exr
etc.
Jay
Dropbox Community Moderator
Dropbox Community ModeratorHi skovfx, Do you have any proxy, VPN, firewall, security software, or even ISP/router settings that could be restricting traffic to the following Dropbox domains?
No, none of the Dropbox domains are being restricted.
- Megan
Hey solisoli, thanks for the heads up!
Are all your devices connected to the same network?
Have you run any speed tests, and if so, what were the results?
Let me know!
Yes, they are connected through cable to the same network. My devices have a 2.5gbps network card. Here's the speed results: https://www.speedtest.net/result/15998628341
875mb download, 900mb upload.
I use other services such as google drive, we transfer and backblaze and none have issues with uploads speeds. Dropbox doesn't have issues with upload speeds when using the app to "sync" instead of going through the browser, but it's impossible to use the app to upload files to other requests.
