We’re Still Here to Help (Even Over the Holidays!) - find out more here.
Forum Discussion
Roblox1
4 years agoNew member | Level 2
File name changed when uploading to a Dropbox Request
I was logged into my account and uploaded a file to a requested folder link. However, when I got the upload confirmation email, it added my name to into the file name. I needed to have it named in a ...
Learningtech
4 years agoExplorer | Level 4
Oh wow. I had no idea. Thanks. So to avoid this, is it better not to be logged in? I like getting the confirmation email, but can’t risk file name being changed.
Rich
Super User II
4 years ago
Learningtech wrote:
Oh wow. I had no idea. Thanks. So to avoid this, is it better not to be logged in? I like getting the confirmation email, but can’t risk file name being changed.
If you're not signed in you'll be prompted to enter a name and won't be able to upload without entering one. Upon upload, your name will be added to the filename just as if you were signed in.
You can't avoid the file being renamed. The recipient will need to rename the file to remove your name after the upload.
- Learningtech4 years agoExplorer | Level 4Is there a sample of what a file name looks like when it’s uploaded. I never knew the name was automatically amended?
- Hannah4 years ago
Dropbox Community Moderator
Hey Learningtech, how are you today?
An example name of a file uploaded through a file request would be "file name Hannah.jpg", if I were to upload it.
I hope this helps!
- Learningtech4 years agoExplorer | Level 4Thanks Hannah. Now it seems like it deleted part of the file name and added my name to the end? Can it delete part of it?
- Learningtech4 years agoExplorer | Level 4I was signed into my Dropbox. I clicked a Dropbox request link and dropped my 2 correct named files xxx - xxx - xxx into the folder and uploaded. I get a confirmation email and the name is changed the middle xxx doesn’t show up and my name is added to the end. How can it delete part of the name that I named? I saw it when it uploaded and it was correct
- Rich4 years ago
Super User II
Learningtech wrote:
I get a confirmation email and the name is changed the middle xxx doesn’t show up ...Are you certain that the middle xxx has actually been removed from the file name that that it's not just truncated in the email? Can you show a screenshot of the email (remove any private information)?
How can it delete part of the name that I named? I saw it when it uploaded and it was correctOnce a file has been uploaded through a file request, you can't rename it. You have no access to the file once it has been uploaded.
About Create, upload, and share
Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.
The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!