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Forum Discussion

RobinVideo's avatar
RobinVideo
Helpful | Level 5
2 years ago

File request not sent... no "Share" button

I create file requests but they are not being sent. The "Share" button is greyed out. I'm on the trial, but if this doesn't really work, I'll have to go somewhere else.
File requests
Share
TerriB's avatar
TerriB
Explorer | Level 3
2 years ago
Absolutely. Thank you.
Nancy's avatar
Nancy
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 years ago

RobinVideo and TerriB, I’ve logged two tickets for each one of you. Please reply back to me, when you have some free time.

  • RobinVideo's avatar
    RobinVideo
    Helpful | Level 5
    2 years ago

    Thank you, Nancy, but I can't find where to look at my tickets. Please advise. Robin.

    • Nancy's avatar
      Nancy
      Icon for Dropbox Community Moderator rankDropbox Community Moderator
      2 years ago

      Hey Robin! You should be able to find your ticket at the email address that’s linked to your Community profile here. If you can’t find my email in your inbox, please check your spam folder, as well.

      • RobinVideo's avatar
        RobinVideo
        Helpful | Level 5
        2 years ago

        I thought there was a place on the DropBox website. Yes, I've been receiving your notes by email. Thanks again.

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