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leolaurettimusic's avatar
leolaurettimusic
Helpful | Level 6
1 year ago

File Request option missing on macOs after File Provider update

Hello   Since I've updated to File Provider on my MacOs Desktop App, I'm not seeing the 'Request Files' option after right-clicking a folder. I can still request files for each specific folder...
desktop
File requests
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leolaurettimusic's avatar
leolaurettimusic
Helpful | Level 6
1 year ago

 

This happens when I click on a folder

MacOS 14.5 Dropbox v201.4.5552

 

Hannah's avatar
Hannah
Icon for Dropbox Community Moderator rankDropbox Community Moderator
1 year ago

Thanks for the screenshot, leolaurettimusic.

 

I've looked into this and it seems file requests can be created only on dropbox.com, following these steps.

 

Sorry for any inconvenience caused by this and I'll make sure to pass your feedback along to our team.

  • leolaurettimusic's avatar
    leolaurettimusic
    Helpful | Level 6
    1 year ago

    I know, but it used to be possible to do this directly from MacOs

    It all changed with File Provider

     

    This is not a solution for this issue, as this is more a 'we changed and there's no solution for this'

     

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