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ianmckinley's avatar
ianmckinley
New member | Level 2
2 years ago
Solved

File will not upload on iMac

I have just upgraded to dropbox professional, specifically to transfer a large ppt file (about 400 MB). The file seems to upload (I can view it when I click on it in the dropbox folder), but I get er...
sync
upload
  • ianmckinley's avatar
    ianmckinley
    2 years ago

    I did this, but the website uploaded 46 MB quickly, ran for half an hour to get to a total of 69 MB and has stuck there since. The desktop app, however, worked this time. So I will stick to using this in future.

    Thanks for your help,

    Ian

Walter's avatar
Walter
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 years ago

Can you log out from your account and then back in and try again ianmckinley?

 

If you still get the same results, we might need to have a further look internally, so please keep us posted.

ianmckinley's avatar
ianmckinley
New member | Level 2
2 years ago

I did this, but the website uploaded 46 MB quickly, ran for half an hour to get to a total of 69 MB and has stuck there since. The desktop app, however, worked this time. So I will stick to using this in future.

Thanks for your help,

Ian

  • Walter's avatar
    Walter
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 years ago

    Glad to hear it's sorted now and thanks for keeping me in the loop too, Ian.

     

    See you around the Community and take care!

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