Forum Discussion

marioinmehrer's avatar
marioinmehrer
New member | Level 1
1 year ago

Files on Dropbox online aren't syncing to my new MacBook Air.

Hi, Files from my Dropbox on the Web are not syncing to my New Mackbook Air.  I believe I have gone through all of the help and done everything I think.  That said, I'm wondering if my web dropbo...
desktop
sync
Megan's avatar
Megan
Icon for Dropbox Community Moderator rankDropbox Community Moderator
1 year ago

Hey marioinmehrer, you can definitely try signing out of your account locally on the app, and then sign in again. 

If this doesn't work, I'd also suggest uninstalling, then reinstalling the app using these steps.

In any case, I'll be waiting for your updates! 

About Create, Upload, and Share

Find help to solve issues with creating, uploading, and sharing files and folders with Dropbox.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!