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Laura888's avatar
Laura888
Helpful | Level 7
8 months ago

Files won't save

Twice in the last 7 weeks I've been completely unable to save a document. I've tried renaming it, and it won't rename-- it just stays as the original name. No error message. The system "blinks" and r...
desktop
File access
sync
Laura888's avatar
Laura888
Helpful | Level 7
8 months ago

I have also tried the following: Cutting/pasting the document from my folder to another location. I am able to move it that way, but it's the old version that's moving, not what I'm trying to save. I opened that second document in the new location and also cannot make changes to it there, either. When I try to close the document, dropbox asks me if I want to save it, and I say yes. But, since it won't save, it continually asks me if I want to save each time I try to close is. 

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