Forum Discussion

bartmcleod's avatar
bartmcleod
Explorer | Level 3
2 years ago

Folder switched to online only without my permission

My top level Dropbox folder has switched to online-only without my permission. I took care not to enable this, as I want Dropbox as a backup, not as an extra storage. I want immediate access to my fi...
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Walter's avatar
Walter
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 years ago

Hey bartmcleod - sorry to hear about this.

 

Can you please let us know your device's exact OS version and the version and status of the Dropbox app as shown in your menu bar?

 

Also, do you see any weird actions or file activity in your events page?

 

Let us know more and we'll take it from there. 

bartmcleod's avatar
bartmcleod
Explorer | Level 3
2 years ago

I can't even copy the folder with the edited files to a different location on my hard drive to back them up, the folder shows a DropBox clock-wait icon when I try to paste it on the new location. Dropbox has taken complete control.

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