We’re Still Here to Help (Even Over the Holidays!) - find out more here.
Forum Discussion
bartmcleod
2 years agoExplorer | Level 3
Folder switched to online only without my permission
My top level Dropbox folder has switched to online-only without my permission. I took care not to enable this, as I want Dropbox as a backup, not as an extra storage. I want immediate access to my fi...
bartmcleod
2 years agoExplorer | Level 3
Hi Walter,
I am on Sequoia 15.0 since a few days.
Status of the Dropbox Icon is Syncing (flash symbol).
I see only my own activity in the events log, nothing special.
Even some of my edited files are gone now. A lot of work went into those.
I do have a back-up of the raw files outside DropBox.
I'm so angry I think I'm going insane.
Cheers, Bart
bartmcleod
2 years agoExplorer | Level 3
Oh, and fyi I marked my root DropBox folder as make available offline, as I want control over my files, so it has to sync everything now.
- bartmcleod2 years agoExplorer | Level 3
I have been able to copy the edited photoshop files that were not yet "online only" to a local folder. Now I'm going over those that are "online only" (with a green check mark and a happy cloud symbol that's laughing in my face with its optimistic not working down pointing arrow - yes it got me down) to display them in the browser. I download them from there one by one and then copy them to the "Saved from dropbox folder"
About Create, upload, and share
Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.
The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!