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bartmcleod
2 years agoExplorer | Level 3
Folder switched to online only without my permission
My top level Dropbox folder has switched to online-only without my permission. I took care not to enable this, as I want Dropbox as a backup, not as an extra storage. I want immediate access to my fi...
bartmcleod
2 years agoExplorer | Level 3
No, it is not resolved, only the setting for new files changed. But my whole DropBox folder is still having issues syncing.
bartmcleod
2 years agoExplorer | Level 3
After a restart, at least opening the online files directly from the finder is possible again. Not sure for how long. The file list is still in a mixed state of offline and not completely offline items unfortunately. I wonder if giving it a few days to sync will solve it, but I seriously doubt that.
- Walter2 years ago
Dropbox Community Moderator
Thanks for the updates on this bartmcleod
I just wanted to mention that Dropbox files or folders not previously set to be available offline may be automatically set to online-only when your hard drive is low on disk space. This means that you'll need to manually make your files available offline again in this case.
For more information, you can have a look here.
Let us know if you notice this happen in the future again!
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