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Joanaa's avatar
Joanaa
Explorer | Level 3
2 years ago

Folders not syncing to iPad from PC

Good afternoon, I have a problem with my dropbox, a few days ago everything was still ok, I had some folders on the computer in sync with the drop and I could see these folders on the iPad and anothe...
desktop
Mobile
sync
Jay's avatar
Jay
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 years ago

Hi Joanaa, thanks for bringing this to our attention.

 

Do the files appear on the Dropbox site? 

 

Are the files in your normal Dropbox folder, or are they part of the Dropbox Backup feature?

 

This will help me to assist further!

  • Joanaa's avatar
    Joanaa
    Explorer | Level 3
    2 years ago
    Tk you,
    This files don t show up on my Dropbox site, this afternoon i made a backup of some of the files on mu computer to try and have Access but this doesn t work for what i need


    I used to be able to choose some of my PC folders to sync to DB and now the app only Let’s me choose folders from DB to show on my PC

    • Hannah's avatar
      Hannah
      Icon for Dropbox Community Moderator rankDropbox Community Moderator
      2 years ago

      Hey Joanaa, can you clarify if you're referring to backup files?

       

      Do you see the files in question, if you go to your backups page here?

      • Joanaa's avatar
        Joanaa
        Explorer | Level 3
        2 years ago
        Yes I Can see it. But They are only there since this afternoon, when i decided to make a Backup to try to solve my problem.

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