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Folders not syncing to iPad from PC
Good afternoon, I have a problem with my dropbox, a few days ago everything was still ok, I had some folders on the computer in sync with the drop and I could see these folders on the iPad and anothe...
Hey Joanaa, what you're describing is the Dropbox Backup feature; you can see more about the feature here.
The feature did get an update and from now on you won't see the Desktop, Downloads, Documents folders inside the Dropbox folder.
As long as backup is still enabled, they will appear in your backups page online, which is where you can access them from on other devices.
On the computer in question, the files are still there, just not in the Dropbox folder; they're in their original locations.
I hope this clears things up.
Jay
Dropbox Community Moderator
Dropbox Community ModeratorHi Joanaa, thanks for bringing this to our attention.
Do the files appear on the Dropbox site?
Are the files in your normal Dropbox folder, or are they part of the Dropbox Backup feature?
This will help me to assist further!
Tk you,
This files don t show up on my Dropbox site, this afternoon i made a backup of some of the files on mu computer to try and have Access but this doesn t work for what i need…
I used to be able to choose some of my PC folders to sync to DB and now the app only Let’s me choose folders from DB to show on my PC…
This files don t show up on my Dropbox site, this afternoon i made a backup of some of the files on mu computer to try and have Access but this doesn t work for what i need…
I used to be able to choose some of my PC folders to sync to DB and now the app only Let’s me choose folders from DB to show on my PC…
- Hannah
- Yes I Can see it. But They are only there since this afternoon, when i decided to make a Backup to try to solve my problem.
- Hannah
Hmm, I'm still not entirely clear on the original issue, though, Joanaa.
Would you mind sending us a screenshot of where you could previously see the files, but now you can't, to help us get a visual of the issue?
You should be able to see a camera icon above the reply box here on the Community, to attach your screenshot to your reply.
