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Forum Discussion

Joanaa's avatar
Joanaa
Explorer | Level 3
2 years ago

Folders not syncing to iPad from PC

Good afternoon, I have a problem with my dropbox, a few days ago everything was still ok, I had some folders on the computer in sync with the drop and I could see these folders on the iPad and anothe...
desktop
Mobile
sync
Jay's avatar
Jay
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 years ago

Hi Joanaa, thanks for bringing this to our attention.

 

Do the files appear on the Dropbox site? 

 

Are the files in your normal Dropbox folder, or are they part of the Dropbox Backup feature?

 

This will help me to assist further!

Joanaa's avatar
Joanaa
Explorer | Level 3
2 years ago
Tk you,
This files don t show up on my Dropbox site, this afternoon i made a backup of some of the files on mu computer to try and have Access but this doesn t work for what i need…

I used to be able to choose some of my PC folders to sync to DB and now the app only Let’s me choose folders from DB to show on my PC…
  • Hannah's avatar
    Hannah
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 years ago

    Hey Joanaa, can you clarify if you're referring to backup files?

     

    Do you see the files in question, if you go to your backups page here?

    • Joanaa's avatar
      Joanaa
      Explorer | Level 3
      2 years ago
      Yes I Can see it. But They are only there since this afternoon, when i decided to make a Backup to try to solve my problem.
      • Hannah's avatar
        Hannah
        Icon for Dropbox Community Moderator rankDropbox Community Moderator
        2 years ago

        Hmm, I'm still not entirely clear on the original issue, though, Joanaa.

         

        Would you mind sending us a screenshot of where you could previously see the files, but now you can't, to help us get a visual of the issue?

         

        You should be able to see a camera icon above the reply box here on the Community, to attach your screenshot to your reply.

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