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Joanaa's avatar
Joanaa
Explorer | Level 3
2 years ago

Folders not syncing to iPad from PC

Good afternoon, I have a problem with my dropbox, a few days ago everything was still ok, I had some folders on the computer in sync with the drop and I could see these folders on the iPad and anothe...
desktop
Mobile
sync
Joanaa's avatar
Joanaa
Explorer | Level 3
2 years ago
Tk you,
This files don t show up on my Dropbox site, this afternoon i made a backup of some of the files on mu computer to try and have Access but this doesn t work for what i need


I used to be able to choose some of my PC folders to sync to DB and now the app only Let’s me choose folders from DB to show on my PC

Hannah's avatar
Hannah
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 years ago

Hey Joanaa, can you clarify if you're referring to backup files?

 

Do you see the files in question, if you go to your backups page here?

  • Joanaa's avatar
    Joanaa
    Explorer | Level 3
    2 years ago
    Yes I Can see it. But They are only there since this afternoon, when i decided to make a Backup to try to solve my problem.
    • Hannah's avatar
      Hannah
      Icon for Dropbox Community Moderator rankDropbox Community Moderator
      2 years ago

      Hmm, I'm still not entirely clear on the original issue, though, Joanaa.

       

      Would you mind sending us a screenshot of where you could previously see the files, but now you can't, to help us get a visual of the issue?

       

      You should be able to see a camera icon above the reply box here on the Community, to attach your screenshot to your reply.

      • Joanaa's avatar
        Joanaa
        Explorer | Level 3
        2 years ago

        I don't think I can understand my problem.

        - these files are folders in my documents folder in windows.
        - are not and never have been backup files
        - i used to use them remotely all the time on other devices because they where in sync with dropbox.

        - now they don't appear in dropbox

        -i need my computer files to be in real time use in every device I own, like it was a few days ago, like always.

        - is this a feature that is not available anymore?

        - i cannot choose files on my computer to sync to dropbox, i only can choose files that are only on dropbox to sync to my PC

         

         

        thank you đŸ™‚

         

        i can t choose any of this files to sync wint dropbox like i used tohere are only files i have on dropbox

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