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Forum Discussion
Folders not syncing to iPad from PC
Good afternoon, I have a problem with my dropbox, a few days ago everything was still ok, I had some folders on the computer in sync with the drop and I could see these folders on the iPad and anothe...
Hannah
Dropbox Community Moderator
Dropbox Community Moderator
Yes I Can see it. But They are only there since this afternoon, when i decided to make a Backup to try to solve my problem.
- Hannah
Hmm, I'm still not entirely clear on the original issue, though, Joanaa.
Would you mind sending us a screenshot of where you could previously see the files, but now you can't, to help us get a visual of the issue?
You should be able to see a camera icon above the reply box here on the Community, to attach your screenshot to your reply.
I don't think I can understand my problem.
- these files are folders in my documents folder in windows.
- are not and never have been backup files
- i used to use them remotely all the time on other devices because they where in sync with dropbox.- now they don't appear in dropbox
-i need my computer files to be in real time use in every device I own, like it was a few days ago, like always.
- is this a feature that is not available anymore?
- i cannot choose files on my computer to sync to dropbox, i only can choose files that are only on dropbox to sync to my PC
thank you 🙂
i can t choose any of this files to sync wint dropbox like i used tohere are only files i have on dropbox
- Jay
Thanks for the info. Only files that are currently in the Dropbox folder will sync to other devices, which is why you're not seeing the options for those files outside the Dropbox folder.
There is the Dropbox Backup feature, which does allow for certain folders, like Documents, Downloads and Desktop, to sync to your account. Is it possible that you've disabled it for your account?
