Need to see if your shared folder is taking up space on your dropbox 👨💻? Find out how to check here.
Forum Discussion
aRealHumanBartender
2 years agoHelpful | Level 6
Force render issues (raw=1) and shared links won't work for hosting.
images were perfect on all browsers until yesterday afternoon - what is the fix or is this a dropbox issue?
We are rolling out a fix for issues with raw=1 and dl=1 links that started recently. Please try again and let us know if it's still not working.
117 Replies
Replies have been turned off for this discussion
- Greenlaw2 years agoExplorer | Level 4
No fix yet. All my shared images are still broken today.
- Mark2 years ago
Super User II
There seems to have been a change to how links are created/shown over the past few days, yes.
- Mark2 years ago
Super User II
Greenlaw wrote:
No fix yet. All my shared images are still broken today.
It seems to be an intentional change on shared links - based upon the fact that the links themselves work when not on a web page. I would not expect Dropbox to change this - they didnt last time.
You would be better off looking at moving to, and using, a proper webhost.
- deco102 years agoExplorer | Level 4
Suddenly it doesn't work again.. What's going on Dropbox??
The new url doesnt work but the old way is working(i have to xml files, one with old sharing format and the other one that has the new sharing format..
old: https://www.dropbox.com/s/random_string/test.xml?raw=1
new: https://www.dropbox.com/scl/fi/RANDOM_STRING/FILENAME.xml?rlkey=RANDOM_STRING_for_rlkey&raw=1
and i cannot create the old url format on the main xml(filename.xml) because its only giving me the new sharing format, or is it a way to create the "old" way?
Tested both url:s in chrome and edge got this result:
old: https://www.dropbox.com/s/random_string/test.xml?raw=1
will redirct to a longer url
https://uc9d29123.dl.dropboxusercontent.com/cd/0/inline/random_string/file#
Test with new sharing url gives the same result, it redirects but in the new redirected page its without the hastag after the text "file"..so something like this:
https://uc9d29123.dl.dropboxusercontent.com/cd/0/inline/random_string/file
Im not sure if that`s the case but thats the only difference that i can notice..
Just to see if the content in filename.xml is OK i copied all the content from main xml into into the old shared format test.xml, this one https://www.dropbox.com/s/random_string/test.xml?raw=1
it works fine from here, therefor nothing wrong in the content in the filename.xml.
Also tried to create a new one xml, gives me of course the new format, same error. New shared format doesnt work..
- Mystro2 years agoHelpful | Level 5
Yes there is a problem again for safari and google. [img] raw=1 [/img] no longer auto renders pics any more. We had no issue for months and now customers and forums wont auto render pics via Dropbox files???? We need to get this again worked out.
- Greenlaw2 years agoExplorer | Level 4
Hmm...this is unfortunate, if true.
I've been a long-time subscriber to Dropbox for many reasons, and this was one important one. I don't really want to shop around for another cloud storage service yet but I may have to consider doing so if this is the case.
Can anyone from Dropbox please verify or explain the reason the shared image links suddenly broke without warning yesterday? Thanks!
- dbwiddis2 years agoExplorer | Level 4
Happened to me a week ago in some browsers but not others. The redirect is the root cause.
To fix, change the www at the start of the link to dl.
For example: www.dropbox…. becomes dl.dropbox…
- Rossorio2 years agoHelpful | Level 5
I'll have to find an alternative, thank you so much ❤️
- Steve Raven2 years agoNew member | Level 2
Hi,
I'm running a couple of WordPress websites and using the FV Flowplayer plugin to show off my Dropbox videos.
I'm doing all of the usual edits, eg re-naming the end of the Dropbox file from dl=0 to raw=1 which was working fine up until a couple of days ago.
Since then, I get an error message: html5: Video not found: and regardless of how many times I refresh the websites' cache or indeed perform a 'Clear Browsing Data' on Chrome and Firefox (or a hard refresh with ctrl+f5), the error message remains.
How can the error message be fixed?
tia
Regards,
Steve Raven
- Rich2 years ago
Super User II
Steve Raven wrote:
I'm running a couple of WordPress websites and using the FV Flowplayer plugin to show off my Dropbox videos. ... I get an error message: html5: Video not found ...
Do the links work if you paste them into a browser window directly? If so, then it's likely an issue with how the player tries to access the file. Dropbox links have a redirect in them (the final URL of the file is different from the link you're give by Dropbox). If the player isn't able to follow that redirect, it won't be able to load the file.
If the links work in a browser on their own, I'd go back to the plug-in creator and ask them to look into it. With the change to how links are generated, they likely need to update their plugin.
About Create, upload, and share
Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.
The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!