Forum Discussion

aRealHumanBartender's avatar
aRealHumanBartender
Helpful | Level 6
2 years ago
Solved

Force render issues (raw=1) and shared links won't work for hosting.

images were perfect on all browsers until yesterday afternoon - what is the fix or is this a dropbox issue?

  • lisadbx's avatar
    lisadbx
    2 years ago

    We are rolling out a fix for issues with raw=1 and dl=1 links that started recently. Please try again and let us know if it's still not working. 

117 Replies

Replies have been turned off for this discussion
  • Greenlaw's avatar
    Greenlaw
    Explorer | Level 4
    2 years ago

    Confirming that new shared images using RAW=1 are working for me in a public message forum. I haven't checked yet if older images are working.

     

    Hopefully, this means they fixed the problem and that this wasn't an intentional policy change.

     

    Okay, back to waiting and seeing now. 😺

     

    Update: I checked older images in the forum, and they seem to be displaying correctly, too.

  • iggy097's avatar
    iggy097
    Helpful | Level 5
    2 years ago

    Looks like the older ones are working for me as well again.

  • Greenlaw's avatar
    Greenlaw
    Explorer | Level 4
    2 years ago

    All good here, lisabx.

     

    New shared images and old ones are working as they should. Please thank the Dropbox Team for me! 😺

  • shinwolf's avatar
    shinwolf
    New member | Level 2
    2 years ago

    Dropbox states below they have rolled out a fix for the raw=1 link problem.

  • lisadbx's avatar
    lisadbx
    Icon for Dropbox Engineer rankDropbox Engineer
    2 years ago

    Hmm I am able to embed with both raw=1 and https://dl.dropboxusercontent.com

    We reverted the breaking change that was rolled out around 5/3, and I don't think there are any CORS related changes recently.

    Perhaps you have a new browser setting?

    Another know issue that prevents direct download is if the link is not public. 

  • Stratoman's avatar
    Stratoman
    Helpful | Level 7
    2 years ago

    Hi lisadbx
    yes, it is working fine now for both dl=1 and raw=1
    Many thanks

About Create, upload, and share

Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!