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TomMacD89's avatar
TomMacD89
Explorer | Level 3
8 years ago
Solved

GDPR Compliance for Personal / Free Accounts

Hi, I work with various charities in the UK who often use free Dropbox accounts to share files for boards of trustees, teams etc. There is some confusion as to whether the GDPR compliance steps ...
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  • Mark's avatar
    Mark
    8 years ago
    Hi Tom

    As somebody in the UK the biggest thing you need to make sure is that the end users whos data is being stored is aware of it being stored AND that it is stored outside of the EU. Same goes if they email things in they need to know where those email servers are (e.g. Office365 = USA etc.).
Norah's avatar
Norah
Icon for Dropbox Staff rankDropbox Staff
8 years ago
 
Hi TomMacD89, thanks for checking in!
 
Dropbox will meet the requirements of the GDPR by May 25, 2018 as required across all its services, including Dropbox Basic, Plus, Professional, and Business.
 
You can read about our GDPR preparation, as well as our approach to safeguarding your data at our GDPR guidance center.
 
I hope this helps!
AlessioStorari's avatar
AlessioStorari
Explorer | Level 3
8 years ago

I am a DB Business user.

 

I've been asking DB if DB Business is GDPR compliant and so far I've received no answer - which, as a lawyer, I take as a NO, it isn't, but we won't confess.

 

Amazon clearly states this with regard to theair cloud services:

 

https://aws.amazon.com/compliance/gdpr-center/?nc1=h_ls

 

Why can't DB do the same? 

 

I'm really, really worried.

 

Please, DB, it's really that simple: just tell us DROPBOX (BUSINESS) IS GDPR COMPLIANT (if it is...).

 

We need nothing more.

 

 

 

    • AlessioStorari's avatar
      AlessioStorari
      Explorer | Level 3
      8 years ago

      Hi aukevn and thank you for your prompt reply.

       

      First of all it's a shame that DB staff in Italy haven't been able to provide me with a definitive answer in a week... (I'm still waiting for a simple answer YES DB BUSINESS IS OKAY, RED HERE... (url with a clear statement).

       

      This being said, could you please tell me where actually DB states (just) that DB Business service is GDPR compliant?

       

      The only resource I've found is this:

       

      https://help.dropbox.com/security/standards-regulations

       

      which is lost in a webpage no regular italian user could ever find...

       

      Thank you again, cheers

      • aukevn's avatar
        aukevn
        Helpful | Level 7
        8 years ago

        Here on the forum they state it and I got an email (after askin about 5 times I finally got a clear answer)

        Haven't found it anywhere else.

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