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Alexis Franck's avatar
Alexis Franck
Explorer | Level 3
5 years ago

Grey X on all dropbox files

Hello   Earlier this week, I reinstalled dropbox as to include my professionnal account aswell. I decided to go for smart sync as to save storage on my computer. As such, I uninstalled dropbox,...
desktop
GUI
sync
Alexis Franck's avatar
Alexis Franck
Explorer | Level 3
5 years ago

I uninstalled One Drive, but it doesn't help.

I don't think I have any other cloud service running, which services are you thinking of ?

 

Alexis

Jay's avatar
Jay
Icon for Dropbox Community Moderator rankDropbox Community Moderator
5 years ago
Thanks for the update, I'd recommend getting in contacting with the support team directly for further assistance.

Once you get a ticket ID from the automated response, please let me know the number here so I can locate it in our system!

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