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Forum Discussion

CarlaD's avatar
CarlaD
Explorer | Level 4
9 months ago

Having to reinstall Dropbox every day to sync my files on a MAC

For a couple of months I have been having to reinstall Dropbox every day. If I don't, my team members aren't able to see any changes that I have made. 
desktop
Mac
sync
Megan's avatar
Megan
Icon for Dropbox Community Moderator rankDropbox Community Moderator
8 months ago

Hey CarlaD let me also jump in here!

Have you tried simply launching the app instead of reinstalling it? If so, does that work for you? 

Does that happen when you first open up the device, or at random times too? 

CarlaD's avatar
CarlaD
Explorer | Level 4
8 months ago

Yes I have, many times. which is why I started reinstalling

  • Mark's avatar
    Mark
    Icon for Super User II rankSuper User II
    8 months ago

    As its a work environment have you asked IT if they are blocking it or uninstalling it? 

    And you haven't actually answered the question by Megan. What happens if you try and open it instead of reinstall? Why are you reinstalling instead of just launching it? Whats happening?

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