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Forum Discussion
(HELP)Using Dropbox and share images to other websites error
Hi there,
Im trying to share images hosted here but they expire after a day or 2 ?
Example :
I uploud am image here and i shared the image link in my main website on a post.
The image was showing for 1-2 days but its gone now.
I have no expire on my dropbox settings, whats the cause ?
Can someone be kind to help ?
Cheers,
Sergio
7 Replies
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- Walter
Dropbox Community Moderator
HI there SergioBale - sorry to hear you're having issues with this.
Based on your description, I'd say that your shared links might have been banned due to excess bandwidth/traffic.
Just to make sure though, could you send us a screenshot of the error you're getting and clarify the exact steps you take to do this as well as what you'd like to accomplish?
Thanks!
Its the only image that I uplouded in my account. I cant post the link here because i get a pop of ilegal links ....
- Rich
Super User II
SergioBale wrote:
Its the only image that I uplouded in my account. I cant post the link here because i get a pop of ilegal links ....
Does the link still work on its own, not through your website, and when you're not signed in to your Dropbox account? Test it in an Incognito/private browsing window. Share a screenshot of the result.
That link doesnt work in Incognito mode... But im sure i have the link open for everyone..
- Nancy
Hi from me as well, Sergio! If the shared link doesn’t work via an incognito window, and you try to create the link again from scratch, are you able to do so, or are you getting any error messages?
I’m asking, because if your account’s sharing has been banned indeed, you won’t be able to create new shared links either.
Hi, i can confirm that i was able to create a new link 🙂
- Hannah
Thanks for the confirmation, SergioBale.
You mentioned that when the photos expire on your website, the link doesn't work when you open it just by itself through a browser either.
Can you let us know what you see when you try to access the link that way?
A screenshot would be really helpful too, if you can send one.
