Forum Discussion

fort's avatar
fort
New member | Level 2
8 years ago
Solved

High CPU usage even when not syncing or indexing

For the past couple of days, Dropbox has been consistently using around 30% of my CPU, when not syncing or indexing anything (i.e., the menu bar drop down says `Up to date`). Any idea why this might be happening, and what I can do to get Dropbox to idle properly?

I'm on a MacBook Air, running macOS 10.13.6 and Dropbox 58.4.92.

Thanks.

desktop
Mac
sync

64 Replies

Replies have been turned off for this discussion
Show More
  • Jay's avatar
    Jay
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    3 years ago

    Hi megawhite, in order to look into this matter in more detail, would it be possible to reach out to the email associated with your forum profile?

     

    EvilBolzen, we appreciate feedback on the Windows 10+ beta app. If you wish, we can contact you via email for the issues you're experiencing, if you haven't contacted the support team already.

  • megawhite's avatar
    megawhite
    Collaborator | Level 9
    3 years ago

    Hi Jay absolutely no problem making contact via email, help me to help you.  I am a programmer myself so hopefully on the same wavelength.

     

    Andrew

  • Jay's avatar
    Jay
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    3 years ago

    Thanks, I've sent you an email, please could you reply to it when you get a chance.

  • EvilBolzen's avatar
    EvilBolzen
    Helpful | Level 5
    3 years ago

    Hi,

     

    I would appreciate if you would contact me via mail.

    I just found and experience a really, really strange and annoying bug after the beta client updatet to 183.3.6909.

     

    Best regards

About Create, upload, and share

Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!